ConnectProf If you want to get detailed information about it, you can get support from our professional team.
What is ConnectProf ?
ConnectProf, It is the integration software that manages the products, orders and advertisements of companies selling in the digital environment.
How can I transfer my products and orders in the marketplace to ConnectProf ?
First of all, you can start using the web service username and passwords provided by the marketplace by entering the special area provided for you in the panel..
If you want support, our team will help you.
Is it possible to transfer my products in more than one XML to ConnectProf and perform product management ?
Do you have invoice and e-invoice support for my orders from marketplaces and e-commerce ?
SYou can issue invoices and e-invoices for your orders.
Which are the domestic marketplaces integrated with the ConnectProf product ?
Gittigidiyor , n11 ,n11Pro , Hepsiburada , Trendyol , Çiçeksepeti , EPttAvm, Amazon , Maximum , Flo integrations are integrated with the marketplace.
Which are the overseas marketplaces integrated with ConnectProf ?
Amazon italya , Amazon Fransa, Amazon İspanya, Amazon Almanya, Amazon İngiltere, Amazon Amerika, Amazon İrlanda, Amazon Kanada, Aliexpress , Etsy, Ebay, Bol.com
What is ConnectProf price and stock update frequency ?
Standard packages are updated 5 times a day. If updates are requested more than 5 times a day, you can contact our sales staff and request our update price list.
How ConnectProf updates work ?
Price and Stock information is updated 5 times a day on the marketplaces. Orders from the marketplaces fall to the ConnectProf panel every 15 minutes. Stock and price fields are updated according to the last changing situation. The product or price field update is parametric.
In which situations special fields such as product name, description and images are updated ?
Such areas are generally not included in the standard updates, as they do not change much. In order for the changes you have made in these areas to be reflected on the marketplaces, in which marketplace you want the data to be updated via your ConnectProf panel, an update will be made after you open a request to the relevant department.
Can products be sent with manual update from ConnectProf ?
It is possible to select the product and send it manually.
What are the marketplace information and integration information that needs to be transferred after our ConnectProf agreement ?
Each integration firm has separate criteria for creating virtual store APIs. API applications are made by you to the marketplaces. If you submit the incoming information to us by opening a ticket from the Nildesk panel, it will be provided by our relevant integration team.
When to create category matches for marketplaces ?
After your store API information is entered into the system, you will be informed by e-mail that you need to make Category matching before sending your products. Since the Category structure of each marketplace is different, it must be carried out by you according to your sector knowledge.
How to upload products to ConnectProf Panel ?
You can enter your products manually in the ConnectProf panel. If you are a T-soft, Woocommerce, Jettycart, eicaretin.com customer, your products are automatically imported with API integration and the orders received are displayed on your T-soft panel. Integration is realized with XML provided from other platforms. Our XML format from here you can download.
You can transfer your products to the Connecprof system via Excel. Photos must be added manually after transferring via Excel. If your products have variants, they cannot be transferred via Excel. Transfers via Excel are made one sugar by the ConnectProf team. Then the products should be edited through ConnectProf.
What should be considered in XML to be given ?
If you are using widely used e-commerce packages such as Ticimax, Ideasoft, our system will be compatible with your XML infrastructure provided. But for other infrastructures, appropriate XML should be given to our sample structure.
How to determine your pricing for a second XML in XML integration ?
You can import your products into ConnectProf with XML integration. XML integrations specified in the price list are considered out of 1. For each XML integration added outside the standard packages, an annual 300 TL XML integration fee is charged.
Can E-invoices be issued from ConnectProf ?
E-invoices can be issued from ConnectProf. Our Jetofis program is provided free of charge.
Who are the e-invoice integrators we integrate ?
As an e-invoice integrator, you need to agree with the digital planet. With our top up agreement, you can arrange your e-invoice in ConnectProf. For our top-up prices, please click
The prices of our products are determined in dollars. Is there an update on the daily Central Bank rate ?
Prices in Dollars or Euros in our ConnectProf product are updated daily at the Central bank rate.
Will I be able to see the orders from my e-commerce site on the ConnectProf panel ?
Orders from all marketplaces can be viewed on ConnectProf. At the same time, orders from the Marketplace can be viewed on T-soft, Jettycart, Woocommerce panel.
Where will I see it when the order arrives ?
It is possible to see the orders of all marketplaces on the ConnectProf screen under the same platform. You can print orders, print cargo labels, and issue e-invoices over orders.
Can we configure ConnectProf to ship different products to different marketplaces ?
By using labels, you can ensure that your different products are listed in different marketplaces. For example: While your products in the shoe category are listed in the Flo store, you can list your products in the Food category at n11 and all here.
Can bulk discounts be given to products ?
In ConnectProf, you can make discounts or price increases for products above a certain price in% or TL.
Which marketplaces can we pull products from ConnectProfa and send them to other marketplaces ?
This can be done for all marketplaces that offer products such as N11, GittiGidiyor through the service.